June 7-8, 2022 | 10:30am - 2:30pm CT
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The past year has been historically disruptive for healthcare, and hospitals and health systems were especially hard hit. Effectively managing schedules and maximizing capacity in the OR, infusion centers and inpatient bed units has become more important than ever. As an industry, we must rely on predictive analytics tools to help providers manage these critical resources smoothly, efficiently and according to cutting-edge lean principles.
Join health system executives, LeanTaaS leadership, and industry SMEs to discuss optimizing capacity management both now and in the future. Learn how health systems all across the US use AI and both predictive and prescriptive analytics tools to transform their processes and create significant, lasting improvements in their outcomes.
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Featured Speakers
Joe Falk
MHA, BS, Senior Business Operations Director, University of Utah Health
Joe Falk is the Senior Business Operations Director at University of Utah Health. With extensive experience in lean operations, strategic planning, and data analytics, he is an expert on perioperative and inpatient operations. Joe holds a Master of Health Care Administration from Washing University of Medicine and a Bachelor of Science in Community Health Education/Gerontology from Brigham Young University.
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Executive Director of Perioperative Services
Cone Health
Sharon McCarter
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Executive Director of Perioperative Services
Cone Health
Wayne McFatter
Former Manager, OR & PACU,
Mount Nittany Medical Center
Amy Jo Steele
VP, Client Services - Infusion Centers, LeanTaaS
Ashley Joseph
MD, EVP, Chief Transformation Officer, Community Health Network
Patrick McGill
Product Manager
LeanTaaS
Paris Taylor
Executive Medical Director, Oncology Services
St. Elizabeth Healthcare
Dr. Douglas Flora
Manager of Business Operations
University of Utah Health
Laura Russell
MHA, BS, Senior Business Operations Director
University of Utah Health
Joe Falk
Business Operations Manager, Perioperative Services OhioHealth
Juli Kerscher
MS, RN, NEA-BC,
Director of Capacity Management and Patient Representatives, UCHealth
Jamie Nordhagen
MD, Medical Director of Patient Flow UCHealth and Vice President of Clinical Affairs for the Colorado Hospital Assoc.
Darlene Tad-Y
MSN, RN, NE-BC, OCN, CMSRN
Administrative Director, Nursing
Vanderbilt-Ingram Cancer Center
Cody C. Stansel
Executive Vice President & Chief Transformation and Digital Officer, Novant Health
Steve Hess
President and Chief Operating Officer, LeanTaaS
Sanjeev Agrawal
Wayne has been in operative services at Cone Health since 1990 from a Surgical Technologist to Staff nurse, and on to varying levels of leadership. Currently, as the executive director, he co-manages 7 campuses, including 3 surgery centers. As the executive director he and his colleague focus on financial viability, surgical workflows, enhanced technology and the challenges faced in healthcare today.
RN, MSN
Executive Director, Perioperative Services, Cone Health
Wayne McFatter
After receiving his Bachelor’s degree in Economics from Boston College, Robert L. Fogerty received his MD and MPH degrees from Northwestern University and completed training in Internal Medicine at Yale New Haven Hospital. In 2011, he joined the Yale faculty as a founding member of the Academic Hospitalist Program. His academic interests include safety and quality of care in the inpatient setting and cost-effective care. In his position as Director, Bed Resources for Yale New Haven Hospital and as the Medical Director for the Capacity Coordination Center (CCC), Dr. Fogerty leads efforts to improve efficiency in care and patient flow throughout Yale New Haven Hospital and support capacity management efforts across Yale New Haven Health System. Publications include the Journal of Hospital Medicine, JAMA Internal Medicine, and The New England Journal of Medicine. He is also the co-founder and current Past-President of the Society of Hospital Medicine Connecticut Chapter.
MD, MPH, SFHM, Director, Bed Resources, Yale New Haven Hospital, Assoc. Clinical Professor, Yale Univ. School of Medicine
Robert Fogerty
Reigning from a small Nevada town where there are more cows than people, Tim has seven years of Perioperative Business experience ranging from community hospitals, Level 1 Trauma academic centers, and ambulatory surgical centers. In his current role with UCHealth, Tim has perioperative oversight over scheduling, operational and capital budgets, surgical service line strategic growth, billing, OR product procurement, and business intelligence.
Tim received his undergraduate degree in Public Health from Brigham Young University and earned his Master of Healthcare Administration degree from the George Washington University.
In his free time, Tim, “enjoys” training for his next triathlon or can be found hiking Colorado 14ers, camping, mountain biking, and enjoying the outdoor life Colorado has to offer.
Business Operations Manager, UCHealth
Tim Menditta
Ashley comes to LeanTaaS with over 20 years of service operations experience. She was integral to the early creation and building of the service operations practice at Mckinsey & Company, where she served clients in the financial services,insurance, retail and healthcare industries. For over a decade, she owned and operated a chain of service -based franchises. Ashley has a bachelor's degree from Georgia Tech and an MBA from Harvard Business School.
Vice President, Client Services – Infusion Centers, LeanTaaS
Ashley Joseph
MD, MPH, SFHM, Director, Bed Resources, Yale New Haven Hospital, Assoc. Clinical Professor, Yale Univ. School of Medicine
Dr. Robert Fogerty
MD, Medical Director of Patient Flow UCHealth and Vice President of Clinical Affairs for the Colorado Hospital Assoc.
Darlene Tad-Y
MSN, RN, NE-BC, OCN, CMSRN
Administrative Director, Nursing
Vanderbilt-Ingram Cancer Center
Cody C. Stansel
Manager of Business Operations,
University of Utah Health
Laura Russell
MS, RN, NEA-BC,
Director of Capacity Management and Patient Representatives, UCHealth
Jamie Nordhagen
Business Operations Manager, Perioperative Services, OhioHealth
Juli Kerscher
Senior Business Operations Director, University of Utah Health
Joe Falk
Senior Director for Care Management, UCHealth
Danielle Andrade
President and Chief Operating Officer, LeanTaaS
Sanjeev Agrawal
Juli Kerscher serves as a Business Operations Manager for Perioperative Services at OhioHealth and oversees the Surgery Scheduling Department. Juli is responsible for generating all department, physician, and hospital level reports related to Perioperative Services. In her role, Juli participates in system level reporting, workflow design, and supports financial and operational key initiatives. She is skilled in data analysis, project management, and operational workflow improvements. Juli holds a Masters of Science in Nursing with a concentration in Nursing Informatics from Capella University.
MSN, RN, Business Operations Manager, Perioperative Services OhioHealth
Juli Kerscher
Cody is an Administrative Director at Vanderbilt Ingram Cancer Center in Nashville, TN with a combined total of 88 infusion chairs and 105 FTE’s in his area of responsibility. He is a veteran of the Iraq war and lives in Gallatin, Tennessee with his wife and daughter.
MSN, RN, NE-BC, OCN, CMSRN
Administrative Director, Nursing
Vanderbilt-Ingram Cancer Center
Cody C. Stansel
As executive vice president, chief analytics officer at Community Health Network, Dr. McGill provides oversight for the Office of Network Analytics and Analytics Center of Excellence. In addition to analytics, he leads information technology, clinical informatics, process improvement, business process center of excellence, patient experience analytics, and regulatory reporting. Most recently, he served as the senior vice president for clinical strategy, leading the product lines in the reduction of clinical variation, strategies for growth and success in value-based care. Prior, he served as the vice president of clinical transformation leading clinical improvement activities and has practiced family medicine through CHN since 2010.
Dr. McGill holds a bachelor of science degree from the University of Georgia and received his medical degree at the Medical College of Georgia School of Medicine in Augusta, GA. He completed his family medicine residency at Ball Memorial Hospital in Muncie, IN. He is board certified by the American Board of Family Medicine.
Dr. McGill has special interests in digital transformation, process automation, advanced clinical analytics, clinical decision support, office workflow efficiency and waste reduction and serves on several industry advisory boards.
EVP, Chief Transformation Officer
Community Health Network
Patrick McGill
Laura Russell is the Manager of Business Operations and Surgery Scheduling at the University of Utah Health. Laura is highly skilled in financial management, data analysis, and executing successful process improvement initiatives. Laura holds a Master of Science in Health Care Management from Marymount University and a Bachelor of Science in Health Policy & Administration with a Minor in Business Administration from Penn State University.
MHA, BS
Manager of Business Operations, University of Utah Health
Laura Russell
Sanjeev serves as the President and Chief Operating Officer for LeanTaaS and co-author of the book “Better Healthcare Through Math”. LeanTaaS works with over 110 health systems, including 40+ that have deployed the “iQueue” tools across their 2100+ ORs with remarkable success.
Before LeanTaaS, Sanjeev was Google’s first Head of Product Marketing, and led three successful startups - CEO at Aloqa (acquired by Motorola), VP Products & Marketing at TellMe Networks (acquired by Microsoft) and Founder & CEO at Collegefeed (acquired by AfterCollege).
Sanjeev graduated with BS and MS degrees in Electrical Engineering and Computer Science from MIT. He started his career at McKinsey & Company and Cisco Systems before joining Google. Sanjeev has been named by Becker's Hospital Review as one of the top entrepreneurs innovating in Healthcare.
President and Chief Operating Officer, LeanTaaS
Sanjeev Agrawal
Dr. Flora serves as the Executive Medical Director of Oncology Services and The Robert and Dell Ann Sathe Endowed Chair in Oncology at St. Elizabeth Healthcare. He was born and raised in Cincinnati, graduating from The Ohio State University College of Medicine in 1999. He has been named a Cincinnati Magazine Top Doctor in Hematology and Oncology for 16 consecutive years.
Dr. Flora is a Board Member of the American Cancer Society Regional Board and the Kentucky Society of Clinical Oncology. He also serves on many additional committees for the American Cancer Society, the American Society of Clinical Oncology, the Association of Community Cancer Centers, and the Kentucky Society of Clinical Oncology.
Dr. Flora enjoys international travel with his wife and three children in his spare time.
MD, LSSBB
Executive Medical Director of Oncology Services, St. Elizabeth Cancer Center, Robert and Dell Anne Sathe Endowed Chair in Oncology
Douglas B. Flora
With the exception of her first year of nursing, Sharon has been in operative services since 1983 from a staff nurse to varying levels of leadership. Currently, as the executive director, she co-manages 7 campuses, including 3 surgery centers. As the executive director she and her colleague focus on financial viability, surgical workflows, enhanced technology and the challenges faced in healthcare today.
BSN, MHA
Executive Director, Perioperative Services, Cone Health
Sharon McCarter
Business Operations Manager
UCHealth
Tim Menditta
Jamie Nordhagen is the Director of Patient Flow and Capacity Management at the University of Colorado Hospital. Jamie holds a Master of Science from Regis University and is a board-certified Nurse Executive. Jamie has participated in IHI’s Hospital Flow program and has been pivotal in improving hospital flow at UCHealth. Jamie is recognized as visionary healthcare executive with extensive leadership experience in developing collaborative multidisciplinary teams and highly reliable processes that facilitate high-value patient care delivery.
MS, RN, NEA-BC, Director of Capacity Management and Patient Representatives, UCHealth
Jamie Nordhagen
Perioperative Business Manager
MultiCare Health System
Donna Pederson
Donna is a perioperative business manager who manages scheduling departments for five ORs at MultiCare Health. She has over 30 years of experience in the perioperative setting managing the daily business activities of the Pre Anesthesia Clinic and Surgical Services Surgery Scheduling, and patient billing. She is a Certified EPIC/OpTime operational analyst/leader who manages the build/maintenance aspects of equipment, instrumentation, and surgical procedures within the EPIC/OpTime program.
Perioperative Business Manager
MultiCare Health System
Donna Pederson
Amy Steele, BS, RN, CNOR is the manager of both the Operating Room and Post-Anesthesia Care Unit at Mount Nittany Medical Center in State College, Pennsylvania. Mount Nittany Medical Center is a 260-bed acute care facility recognized as a 2021 Best Hospital by Newsweek.
A graduate of Penn State University, Steele has focused professionally on perioperative and perianesthesia nursing practices. An operations leader and innovator, her nursing career spans 20 years. With a keen ability to manage projects and improve workflow, processes, and logistics, Amy led implementation and development of a robotic-assisted surgery program at Mount Nittany Medical Center. In 2021 she led implementation of iQueue for Operating Rooms and Case Scheduling by LeanTaas.
Recognized for her leadership and clinical excellence, Steele received the Medical Center Patient CARE Award.
Manager, OR & PACU
Mount Nittany Medical Center
Amy Jo Steele
As Medical Director of Patient Flow, she oversees efforts to optimize operational efficiency and ensure patients receive the right care, at the right time, in the right setting. She is an Associate Professor of Medicine at the University of Colorado School of Medicine (CU) where she is an academic hospitalist.
In her role with the Colorado Hospital Association, Dr. Tad-y is responsible for leading the statewide quality and safety initiatives in Colorado hospitals, oversees workforce development including physician engagement, hospital emergency preparedness and innovation. She is a faculty member of CU’s Institute for Healthcare Quality, Safety and Efficiency, authored and co-directed the quality improvement curriculum and annual pre-course for the American College of Physicians, teaches for the Quality and Safety Educators Academy and is an Assistant Editor for the Joint Commission Journal of Quality and Patient Safety. She serves on the Board for the Society of Hospital Medicine and Colorado’s state health information exchange, CORHIO.
Dr. Tad-y earned her medical degree from St. George’s University, completed Internal Medicine residency at NYU Langone Hospital – Brooklyn and hospital medicine fellowship at Johns Hopkins Bayview.
MD, Medical Director of Patient Flow at the University of Colorado Hospital
Vice President of Clinical Affairs for the Colorado Hospital Association
Darlene Tad-Y
RN, BSN, OCN, PhD,
Ambulatory Patient Care Manager, UCSD
Gabriela Lacatus
25 years of nursing experience, leadership and cancer research, most recently at UCSD Moores Cancer Center Nurse Manager for the Infusion Center. I served as the San Diego ONS chapter President 2017, currently SDONS Past President 2018. Earned a PhD in Cell and Molecular Biology at University of Texas at San Antonio, followed by completion of a postdoctoral fellowship at University of Texas at San Antonio Health Science Center.
RN, BSN, OCN, PhD
Ambulatory Patient Care Manager, UCSD
Gabriela Lacatus
MBA, FCHIME, FHIMSS, CHCIO
Senior Vice President and Chief Digital and Information Officer,
Baptist Health
Aaron Miri
Aaron Miri joined Baptist Health as the Senior Vice President and Chief Digital and Information Officer in 2021. In this position, he is responsible for creating the future of Baptist Health from an information technology perspective, with an emphasis on digital strategy, innovation, cybersecurity, and integration of technology across the enterprise.
Miri has more than 20 years of health care and technology experience. Prior to joining Baptist Health, Miri served as the Chief Information Officer for The University of Texas at Austin, Dell Medical School and UT Health Austin (Texas). His roles prior to UT Austin include Chief Information Officer for Imprivata, a health care IT company based in Boston, Massachusetts; Chief Information Officer for Walnut Hill Medical Center in Dallas, Texas; and Chief Technology Officer for Children’s Health System of Texas in Dallas.
Miri received his MBA with distinction from the University of Dallas, and his Bachelor of Science in Management Information Systems from the University of Texas at Arlington. He is a Certified Healthcare Chief Information Officer (CHCIO) through the College of Healthcare Information Management Executives, a distinguished Fellow with the Health Information Management Systems Society (FHIMSS), a distinguished Fellow with the College of Healthcare Information Management Executives (FCHIME), and he is a Project Management Professional (PMP) with the Project Management Institute.
Miri is a nationally recognized 2021 “CIOs to Know” by Becker’s Hospital Review, 2020 Healthcare Hero’s Awardee from CHIME, 2019 Constellation Research Business Transformation 150 award recipient and was honored with the 2016 Computerworld Premier 100 Technology Leaders award. In January 2022, Miri joined The College of Healthcare Information Management Executives (CHIME) Board of Trustees.
In 2020, The United States Senate appointed Miri for a second term to the Health and Human Services, federal Health IT Advisory Committee (HITAC) where he serves as co-chairman. In 2016, The Obama Administration appointed Miri to serve on the Health IT Policy Committee established under the American Recovery and Reinvestment Act of 2009. He is an advisor to the National Academy of Medicine and serves on many not-for-profit boards.
MBA, FCHIME, FHIMSS, CHCIO
Senior Vice President and Chief Digital and Information Officer, Baptist Health
Aaron Miri
PE, MBA, ASQ, CSSBB
Vice President of Performance Excellence, Baptist Health
Amy Huveldt
Amy Huvelt has been the Vice President of Performance Excellence since October 2016. Amy also worked with Baptist from 2008-2014, initially as the Director of Operational Performance Improvement, then as the System Patient Experience Officer. The years in between were spent in Denver, Colorado leading Performance Improvement with HCA. Previously, Amy was the Vice President of Quality and Patient Safety with Baptist Health Care in Pensacola. She has also led operational improvement departments at Spectrum Health in Grand Rapids, Michigan and Mayo Clinic in Jacksonville.
Before entering health care, Amy was a manufacturing and facilities engineer with Siemens. She earned her Bachelor of Science degree in Industrial Engineering from the University of Tennessee and a Masters in Business Administration from the University of Florida. Amy is an Advisory Board Fellow, lean practitioner and certified Six Sigma Black Belt with the American Society for Quality.
PE, MBA, ASQ, CSSBB
Vice President of Performance Excellence, Baptist Health
Amy Huveldt
MHA, Administrator, Oncology Outpatient Operations,
SSM Health
Shannon Veltrop
Bio coming soon
MHA
Administrator, Oncology Outpatient Operations, SSM Health
Shannon Veltrop
Director of Clinical Services,
SSM Health
Melanie Maze
Bio coming soon
Director of Clinical Services,
SSM Health Health
Melanie Maze

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Agenda
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Note: Offer limited to Health System / Academic Medical Center employees
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Future of capacity management using next generation of predictive analytics & digitization
Melanie Maze, MSN, ANP-BC
Director of Clinical Services, SSM Health
How SSM Health Used AI to Navigate Operational Shockwaves with Agility
Cody C. Stansel
MSN, RN, NE-BC, OCN, CMSRN
Administrative Director, Nursing
Vanderbilt-Ingram Cancer Center
How Vanderbilt-Ingram Cancer Center Slashed Patient Wait Times by 30%
12:30 PM CT
Infusion Centers
Health System Impact Stories
Patrick McGill, MD
EVP, Chief Transformation Officer
Community Health Network
Breaking Through Healthcare’s Operational Barriers via Internal & External Partnerships
Sanjeev Agrawal
President and Chief Operating Officer, LeanTaaS
Increase ROI through AI: Unlocking Scarce Capacity
Plenary Session
10:30 AM CT
June 7, 2022
Day 01
June 8, 2022
Day 02
11:30 AM CT
Fireside Chat
About Session
1:30 PM CT
Niel Oscarson
Research Director, KLAS Research
KLAS Research Insight: Characteristics of a Strong Technology Partner
1:30 PM CT
Wayne McFatter
Executive Director of Perioperative Services, Cone Health
Unlocking Value in the OR: Harnessing Prescriptive Analytics to Create and Maximize Open OR Time
12:30 PM CT
Operating Rooms
Pallabi Sanyal-Dey, MD
Director Client Services, iQueue for Inpatient Beds, LeanTaaS
Managing Patient Throughput with AI: Unlocking Capacity
1:30 PM CT
Darlene Tad-Y, MD
Medical Director, Patient Flow, UCHealth;
VP, Clinical Affairs, Colorado Hospital Assoc.
Optimizing Operational Decision Making Through Digital Transformation
12:30 PM CT
Inpatient Beds
Jamie Nordhagen, MS, RN, NEA-BC,
Director of Capacity Management and Patient Representatives, UCHealth
Having enough ICU capacity and specific floor beds available, being able to continue to perform elective surgeries, and adjusting the staff and nursing roster dynamically to avoid burnout are issues that have never been more important. But why do health systems find it so hard to address these issues even during “normal” times let alone during a crisis?
The foundational math of capacity management, matching supply with demand, is broken. Existing tools and processes need to be fundamentally revamped for health systems to overcome waves of COVID-19 and similar shocks in the future, to maximize use of their assets, creating value for patients and themselves. The key is deploying proven and scalable AI-driven, intelligent, virtual, and distributed systems and creating a culture of innovation in the organization that embraces change. The results? 90% confidence in critical inpatient bed capacity management, 8% decrease in opportunity days (difference between Med/Surg LOS & CMS LOS), $500k more revenue per OR per year, less chaos, less burnout, and less provider alarm fatigue.
Learn how 120+ health systems across the country are making real-time capacity optimization decisions and understand how you can begin (or enhance) your digital transformation around capacity management.
Learning Objectives:
1. Identify the current challenges of capacity management - underlying math to match supply with demand - for health systems to maximize the use of assets to create value for patients and themselves.
2. Understand how AI-driven, intelligent systems can optimize the matching of supply and demand - during both “crisis” and “normal” times, without the extensive capital and resources needed by a command center.
3. Describe how Health Systems are tapping into knowledge from IT platforms to improve census predictions and real-time decisions about patient placement, staffing, surges, diversion prevention, and operating room capacity
Level: General Audience
Track: Featured Speaker
About Session
Reducing workflow friction in healthcare has become a vital part of the delivery of value based care. Coordinated patient throughput is vital to efficient management of the hospital and quality care delivery. Inpatient bed capacity and elective surgical case backlogs took center stage during the pandemic, but for many who work in hospital operations, optimization of the patients journey through a health system has been a decades old challenge even during ‘normal times’.
Dr McGill will discuss why the adoption of data and advanced analytics is imperative for health systems, how digital technologies are impacting the use of expensive healthcare assets such as operating rooms, nursing staff, and surgeons time, and the need to do so in a manner that reduces friction without placing additional burdens on the healthcare providers and workers.
Track: Featured Speaker
Level: General Audience
About Session
The Time to Transform Healthcare with AI is Now
Plenary Session
2:30 PM CT
Adoption of AI and ML solutions accelerated rapidly in the last 2 years but there is still a long way to go before they become ubiquitous in the healthcare ecosystem.
Dr Flora will discuss why the time to leverage AI technologies to transform healthcare for better patient outcomes and operational efficiencies is now.
Track: Featured Speaker
Level: General Audience
About Session
Douglas Flora
Executive Medical Director, Oncology Services, St. Elizabeth Healthcare
Eric Eskioglu, M.D., FAANS
Neurosurgeon; Executive Vice President, Chief Medical & Scientific Officer, Co-Director, Institute of Artificial Intelligence, Novant Health
Embracing AI: The New Frontier in Healthcare
Fireside Chat
11:30 AM CT
AI is the new frontier in healthcare. To succeed in a data-filled world, healthcare leaders must embrace AI-based solutions rather than relying on manual processes or restricted by the mediocrity of current technologies. AI's ability to wade through large data sets is leading to quicker discoveries, reduced clinical errors, and improved provider and patient experience. AI is not just something that is transformative for the clinical decision process, the power of AI for Hospital Operations is equally if not more compelling. Covid has shown us the importance of managing day to day decision making processes a lot better with more predictive and prescriptive analytics and workflow tool.
Join Dr Eric Eskioğlu, Executive Vice President, Chief Medical and Scientific Officer and Co-Director of the Institute of Innovation and Artificial Intelligence at Novant Health to understand how they are looking at the frontiers in healthcare and how they are building an ecosystem in helping transform key aspects of their system.
Track: Featured Speaker
Level: General Audience
About Session
Digital Transformation at Baptist Health: Best Practices in Scaling Disruptive New Technology
Plenary Session
10:30 AM CT
Facing continued capacity challenges in the wake of the pandemic, along with a legacy of operational issues, hospitals and health systems must be strategic in choosing and deploying the right solutions from the wealth of technology options available to them. Lisa Stump, who has led the adoption of AI across Yale New Haven Health and Yale School of Medicine, shares the details of that journey as well as broader takeaways for other healthcare organizations. In this session, learn the common challenges facing healthcare providers across settings, the key steps to assessing an AI solution to fill the gaps in the organization’s technology, and the phases of implementing digital tools with full user support.
Track: Featured Speaker
Level: General Audience
About Session
Impact Stories
12:30 PM CT
How UCSD Moores Cancer Center Unlocked Capacity by Reducing their No-Show Rate by up to 50%
Gabriela Lacatus, RN, BSN, OCN, PhD
Ambulatory Patient Care Manager, UCSD
Joe Falk
Senior Business Operations Director, University of Utah Health
12:30 PM CT
Collaboration and Innovation to Maximize Surgeon Block Utilization
Coming Soon
1:30 PM CT
Nurses Deserve More Autonomy: Use Better Math to Optimize Staffing at Infusion Centers
1:30 PM CT
Infusion Centers Showcase
Achieving Optimal Patient Flow and Bed Capacity: What Really Affects Change?
1:30 PM CT
Coming Soon
1:30 PM CT
Inpatient Beds Showcase
Amy Jo Steele
Manager, OR & PACU
Mount Nittany Medical Center
Fireside Chat: How Mt. Nittany Optimized their OR Scheduling Workflow with Electronic Case Scheduling
1:30 PM CT
How MultiCare Health Utilizes a Single Source of Truth for Their Data Analytics
1:30 PM CT
Operating Room Showcase
Tim Menditto
Business Operations Manager
UCHealth
How UCHealth Utilizes "Virtual Block Capacity" to Predict Unused Blocks and Increase Access to OR Time
1:30 PM CT
June 8, 2022
Day 02
June 7, 2022
Day 01
© 2021 LeanTaaS
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Agenda
Dec 8
Dec 7
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Ashley Joseph, VP of Client Services, iQueue for Infusion Centers
Pull vs Push: Rethink the way you do nurse assignments
Join Now
Andre Harvin, Director of Oncology Pharmacy,
Cone Health
Oncology Pharmacy challenges and why technology solutions are needed
Join Now
Brian Shields, CPPS, Manager of Performance Improvement, UCHealth
Brenda Brown, Administrative Dir., Ambulatory Infusion, MD Anderson Cancer Center
Rebecca "Becky" Duchman, MSN, MA, RN, NEA-BC, Dir. Ambulatory Infusion / Treatment Services, BMT & Apheresis Program, Nebraska Medicine
Empowering Executives to Act: How to Deliver the Right Data for Decision Makers
Title
Presenter
Infusion Showcase
1:30 PM CT
Join Now
Jamie Nordhagen, MS, RN, NEA-BC, Director of Capacity Management and Patient Representatives, UCHealth
Using predictive and prescriptive analytics for improved inpatient bed capacity management
Join Now
Vivek Karun, Product Implementation Manager, iQueue for Inpatient Beds
System Level Bed Management Patient Level prediction to drive discharge effectiveness
Title
Presenter
Inpatient Beds Showcase
1:30 PM CT
Join Now
Collectable Time:
Far more actionable than Block Utilization Percentages
Matt Ruby, MHA
Business Operations Director
Surgical Services
Northwestern Memorial Hospital
Join Now
Doing more with less: WakeMed’s experience in optimizing capacity
Jon Peterson
Business Manager, Surgical Services, WakeMed Health and Hospitals, Raleigh Campus
Join Now
Transform Perioperative Management to improve OR access, right size blocks, and effectively streamline surgical scheduling
Alex Williams
Product Implementation Specialist, iQueue for Operating Rooms
Title
Presenter
Operating Room Showcase
1:30 PM CT
Future of capacity management using next generation of predictive analytics & digitization
Join Now
Emily McCambridge Kowalski, MHA,
Patient Access Operations Manager
Infusion, Clinical Trials Unit, Hematology Clinics
Seattle Cancer Care Alliance
How Seattle Cancer Care Alliance is Transforming Infusion Operations Using Predictive Analytics
Join Now
Dr. William Marx
Hospital Director of Hospital Administration, SUNY Upstate
How SUNY Upstate is Transforming OR Operations Using Predictive Analytics
12:30 PM CT
Health System Impact Stories
Lisa Stump
Chief Information Officer & Senior Vice President, Yale New Haven Health & Yale School of Medicine
Investing for enterprise impact: How Yale New Haven Health is scaling AI across their system
Plenary Session
Join Now
11:30 AM CT
Scott Gottlieb
MD, Accomplished Healthcare Expert and Former FDA Commissioner
Better Healthcare through Better Math: Preparing for the Future
Keynote
Join Now
10:30 AM CT
Robert Groves
MD, Executive Vice President and Chief Medical Officer, Banner | Aetna
Building operational agility:
How leaders can turn pandemic resource management lessons into building blocks for
future success
Thought Leadership Panel
Join Now
2:30 PM CT
Join Now
Inpatient Bed Capacity Management: Unlock Bed Capacity and Reduce LOS
Isobel Handler, Director Operational Intelligence, UCHealth
1:30 PM CT
Join Now
Robert Fogerty, MD, MPH, SFHM, Dir., Bed Resources, Yale New Haven Hospital, Assoc. Clinical Professor, Yale Univ. School of Medicine
Achieving Optimal Patient Flow and Bed Capacity: What Really Affects Change?
12:30 PM CT
Inpatient Beds Breakouts
Join Now
Rebecca "Becky" Duchman
MSN, MA, RN, NEA-BC, Director Ambulatory Infusion/Treatment Services, Nebraska Medicine
How Nebraska Medicine kept infusion center wait times under 10 minutes while growing volume
1:30 PM CT
Join Now
Barbara Walters, MSA, PMP
S.r Project Manager, University of Michigan Rogel Cancer Center
Suzanne Burke
Nurse Manager, Michigan Medicine
How Michigan Medicine Unlocked 8% higher volume with 20% fewer Chairs during COVID
12:30 PM CT
Infusion Breakouts
Join Now
Dr. Binesh Patel
MD, Chief Medical Officer,
McLaren Health
How McLaren Health is transforming its OR operations
1:30 PM CT
Join Now
Matt Ruby MHA Dir., Business Operations Surgical Services, Northwestern Memorial Hospital
Powering OR Performance with Data: Lessons from the frontline
12:30 PM CT
Operating Room Breakouts
Health System Impact Stories
Angela Yochem
Executive Vice President & Chief Transformation and Digital Officer, Novant Health
Digital Transformation is a requirement and not a luxury for hospitals to flourish and stay competitive
FIRESIDE CHAT
Join Now
11:30 AM CT
Mohan Giridharadas
Founder and Chief Executive Officer, LeanTaaS
Perspectives on Optimizing Asset Utilization in Healthcare
Plenary Session
Join Now
11:00 AM CT
Dec 8
Dec 7
© 2021 LeanTaaS
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12:30 PM CT
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About
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Newsroom
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Vanderbilt-Ingram Cancer Center experienced the typical infusion center pain points of high patient wait times, a desire to increase capacity without the resources to do so, unmanageable, peaky midday spikes, and burnt out nurses who frequently missed their lunches.
iQueue for Infusion Centers was implemented in 3 of Vanderbilt’s infusion centers and shortly after implementation, VICC was able to experience alleviation from the aforementioned pain points with key metrics including:
- Nearly 30% decrease in patient chair wait time
- 20% decrease in drug wait time at the largest center
- Optimized scheduling templates that level-load appointment demand across the day
Join the VICC and LeanTaaS teams to learn more about how the partnership allowed growth and improved both staff and clinician experiences.
About Session
About Session
About Session
SSM Health faced several challenges, including unpredictable patient volumes caused by waves of COVID-19, along with major construction that constrained daily operations. They also struggled with extremely busy morning rushes followed by slow afternoons that left chairs unused and nursing workloads imbalanced.
iQueue for Infusion Centers was implemented at four SSM cancer centers during a difficult 2 years of COVID-19 surges, and they saw significant improvement in their operational agility, patient volumes and afternoon appointment utilization. Key results included:
• 18% increase in patient volume without adding chairs
• 44% reduction in infusion wait time and • 25% reduction in drug wait time
• 30% increase in afternoon median chair utilization
• Maintaining appointment availability across the health system despite closing several chairs for construction and social distancing
About Session
About Session
Operating rooms (ORs) across the country face the challenge of heavily blocked surgery schedules, stifling growth prospects for surgeons without block time and limiting flexibility for perioperative leaders to run efficient ORs. Open, unassigned OR time not only offers more opportunity for additional surgeons to access the OR, but also gives OR leaders a clear, direct view into which rooms will go unused and where resources could be repurposed.
Join Cone Health’s Executive Directors of Perioperative Services, Wayne McFatter and Sharon McCarter, as they outline the tools they rely on to create more open time across their system. They will discuss surgeon-led initiatives to alter block schedules based on dynamic data, and share their successes using cloud-based analytics to address resource challenges currently facing all OR leaders.
Learning Objectives:
1. Demonstrate the value of open OR time and explore methods to unlock more open OR time
2. Identify data-driven tools used to manage resource challenges and balance surgical volume across a multi-hospital system
3. Develop strategies to improve OR Utilization using prescriptive and predictive analytics
About Session
About Session
During this thought-provoking session hear how hospitals and health systems apply predictive and prescriptive analytics to leverage data that is already being gathered via their EMR. to improve efficiency of care..Cloud-based technology can be utilized to predict discharges and admissions, get the right patients in the right beds, uncover admission and discharge bottlenecks and highlight high-impact transfers.
Join us to learn how organizations are moving beyond dashboards, paper/Excel based morning reports via a “virtual distributed capacity command center” and achieving impressive results such as an 8% decrease in opportunity days and reducing time to place metric by 4 percentage points in the height of COVID-19
Learning Objectives
- Explain why traditional initiatives (e.g. lean process, dashboards, provider alerts, centralized command centers) have failed to address the core problem around patient flow
- Identify how technology can improve communication and collaboration regarding patient flow throughout your organization.
- Learn how predictive analytics provides actionable information to make the best capacity management decisions.
About Session
About Session
As Hospitals and Health Systems are seeking to adopt AI and machine learning technologies in order to improve their delivery of value based care, they are increasingly looking at innovative yet proven ways of leveraging these technologies to improve operational, and not just clinical, performance. But with so many emerging technologies in this space, how can healthcare organizations cut through all the noise/marketing/promises/proposals and choose which technologies to “make versus buy” and which potential technology partners will provide their organization the most value?
Join Niel Oscarson, Research Director at KLAS Research and Ashley Walsh, Vice President of Client Services at LeanTaaS as they discuss key considerations when seeking to adopt AI based operational capacity and utilization tools and review the results of KLAS’ recently conducted survey of 20 healthcare managers and leaders across 16 unique health systems.
Key takeaways from the survey: LeanTaaS iQueue for Operating Rooms received an overall score of 96.5 (out of 100) compared to a 80.9 average score of the 378 KLAS surveyed software solutions. More impressively, hear how LeanTaaS achieved scores of 100% for "Keeps all promises," "Part of long term plans," "Will buy again, " and "Avoids Nickel-and-Diming."
Learning Objectives:
1. Explore various considerations that should be given when selecting or developing a capacity optimization solution (investment in product, depth of market experience, etc.)
2. Identifying the key performance indicators for assessing how SaaS companies are performing in the market - particularly emerging solutions
3. Calculating and understanding ROI for SaaS solutions
About Session
About Session
Ensuring hospitals have enough specific floor beds available to treat patients in the right place at the right time has always been problematic but we’ve seen a significant increase in the chaos around patient throughput over the past couple of years. As health systems continue to struggle managing patient throughput with existing, internally developed tools like spreadsheets and static reports, the need for proven, scalable, predictive and portable AI-driven systems has become more of a necessity to reduce the chaos. AI technology helps to create an innovative culture that embraces change. Hospitals that adopt this type of technology now have sound information on which to manage their patient throughput instead of relying on “gut feel” or “what we think will happen”. After deploying this AI-technology, hospitals have noted a 40% increase in confidence regarding decisions made around capacity management (moving from 50% confidence rate to a 90% confidence rate) as well as seeing a 16% decrease in time to admit patients.
Learning Objectives
1. Identify the current challenges of capacity management and how predictive analytics can help alleviate those challenges
2. Learn how AI-driven, intelligent systems can optimize the matching of supply and demand without the extensive capital and resources needed by a command center
3. Describe how hospitals are utilizing knowledge from IT platforms to improve census predictions and real-time decisions about patient placement, surges, and diversion prevention
About Session
About Session
Join the fireside chat with Amy Jo Steele, former manager of both the Operating room and Post Anesthsia care unit at Mount Nittany Medical Center as she speaks to how she’s utilized iQueue’s Case Scheduling to stream lining the facility’s OR scheduling process, greatly increasing scheduling efficiency and reducing back and forth emails, phone calls and faxes.
About Session
About Session
Coordinated patient placement and throughput is vital to the delivery of value based care and for those who work in hospital operations, capacity management and inpatient flow has been a decades old challenge. The challenges with optimizing inpatient capacity became an even greater challenge and made headline-news across the country during the pandemic.
Join this session where Dr Fogerty will address capacity management practices that impact inpatient access, patient throughput, and clinical operational efficiency and how technology is being leveraged to transform these operational processes.
About Session
About Session
Nearly every health system in the country spent the last year managing through unprecedented nursing shortages. The Omicron wave added unexpected absenteeism to an already precarious situation, and many infusion centers still have not recovered.
Infusion centers across the country are desperately trying to determine how to maximize the nursing capacity that they do have, while being ready to cope with the unknown.
In this webinar, Ashley Joseph, our VP of Client Services for Infusion and an expert in service operations, will combine her expertise in service operations with her experience of seeing inside nearly 500 infusion centers to share the mathematically and operationally “best” way to manage nursing capacity. This webinar will challenge your assumptions about what your options are for maximizing nurse capacity and will prove that there actually are levers left unpulled in 99% of infusion centers that will make both patients AND nurses happier. Hear real examples from peer infusion centers on how implementing a nurse pull system has improved efficiency and patient throughput, and made nurses feel trusted and valued.
About Session
About Session
Join UC Health’s Timothy Menditta as he discusses how he leverages iQueue for predicting “virtual capacity”of open time up to 21 days in advance. The result? Increased access to OR time and more time released.
About Session
About Session
Recognizing discharge readiness for patients is one of the keys to transforming capacity management. This session will discuss how the use of predictive analytics tools based on AI and ML help with milestone identification and can help streamline the discharge planning process.
About Session
About Session
Oncology pharmacies face many challenges that cause longer turnaround times that lead to patient dissatisfaction and bottlenecks at cancer centers. Learn about the various challenges at Oncology pharmacies and why technology solutions are needed to optimize the pharmacy workflow.
About Session
About Session
Hear from Donna Pederson, Perioperative business manager at MultiCare Health and learn how she has achieved data credibility and transparency across the organization. She’s leveraged iQueue to serve as the single source of truth for all key metrics and she can easilly find the data she needs whether it be on the phone or computer.
About Session
About Session
UCSD Moores Cancer Center was grappling with very high no-show rates for patients that led to unused capacity in their infusion center. This large number of no shows coupled with bottlenecked scheduling and long wait times left both patients and staff frustrated.
iQueue for Infusion Centers was implemented at UCSD’s main NCI-designated cancer center and was able to successfully address several of these pain points. Learn how UCSD leveraged the iQueue network, data and custom analytics to drive internal change management and significantly move the needle on operational performance. Key results include:
1. Decreasing the no-show rate from over 20% to below 11%
2. Increasing volume by 9% despite staffing limitations
3. Optimized scheduling templates that flatten appointment demand across the day
About Session
About Session
Academic Medical Centers, particularly in urban environments, struggle to balance the demand for operating room time between their main medical center and satellite locations. Join the University of Utah Health’s Joe Falk, Senior Business Operations Director, and Laura Russell, Manager of Business Operations, to learn how their collaborative incentive program motivated surgeons to release more time and operate more efficiently at two new ASC locations that opened with minimal engagement and surgeon interest.
After this session you will be able to:
- Assess new stakeholder opportunities for collaboration
- Think creatively about unique local, opportunities for operational efficiency for gains at a system-level
- Create a framework for program development, execution, and evaluation
- Successfully improve block utilization by 5% after just one month and prime time utilization by almost 10% after four months of implementation
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Note: Offer limited to Health System / Academic Medical Center employees
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Patrick McGill, MD
EVP, Chief Transformation Officer
Community Health Network
Laura Russell
Manager of Business Operations, University of Utah Health
Robert Fogerty
MD, Director, Bed Resources
Yale New Haven Hospital
Ashley Joseph
VP, Client Services - Infusion Centers LeanTaaS
Tim Menditto
Business Operations Manager
UCHealth
Coming Soon
Coming Soon
Coming Soon
Coming Soon
Donna Pederson
Perioperative Business Manager
MultiCare Health System
Coming Soon
Coming Soon
Jamie Nordhagen, MS, RN, NEA-BC,
Director of Capacity Management and Patient Representatives, UCHealth
Darlene Tad-Y, MD
Medical Director of Patient Flow
UCHealth and Vice President of Clinical Affairs for the Colorado Hospital Assoc.
Aaron Miri, MBA, FCHIME, FHIMSS, CHCIO
Senior Vice President and Chief Digital and Information Officer, Baptist Health
Robert Fogerty
MD, Director, Bed Resources
Yale New Haven Hospital
Coming Soon
Coming Soon
Coming Soon
Coming Soon
June 8, 2022
Day 02
June 7, 2022
Day 01
June 8, 2022
Day 02
June 7, 2022
Day 01
Sharon McCarter
Executive Director of Perioperative Services, Cone Health
Sanjeev Agrawal
President and Chief Operating Officer, LeanTaaS
Coming Soon
Coming Soon
Wayne McFatter
Executive Director of Perioperative Services, Cone Health
Sanjeev Agrawal
President and Chief Operating Officer, LeanTaaS
Shannon Veltrop, MHA
Administrator, Oncology Outpatient, SSM Health
Aaron Miri, MBA, FCHIME, FHIMSS, CHCIO
Senior Vice President and Chief Digital and Information Officer, Baptist Health
Digital Transformation at Baptist Health: Best Practices in Scaling Disruptive New Technology
Plenary Session
10:30 AM CT
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Throughout the COVID pandemic, Dr. Scott Gottlieb provided consistent and reliable expert analysis that guided not only leaders and policy makers, but all Americans. His recent book Uncontrolled Spread delved into the issues that exacerbated the effects of the pandemic on the healthcare system, not least of which was the failure to collect relevant data. But Dr. Gottlieb’s insights also offer lessons on preparing for a similar crisis in the future, and in solving the underlying problems the pandemic revealed.
In this talk, Dr. Gottlieb covers the key learnings gleaned from his book, the clinical and public health policy challenges raised by the pandemic, and the importance of having the right infrastructure to glean critical health capacity information. He also shares predictions for the healthcare field moving forward, and discusses how the data analytics and technology available now can help us prepare not only for the next pandemic, but for delivering better care in the years to come.
Track: Featured Speaker
Level: General Audience
About Session
Amy Huveldt, PE, MBA, ASQ, CSSBB
Vice President of Performance Excellence, Baptist Health
Vivek Karun, MD
Product Implementation Manager, iQueue for Inpatient Beds, LeanTaaS
Mohan Giridharadas
Founder and Chief Executive Officer, LeanTaaS
Ashley Walsh
Vice President of Client Services, iQueue for Operating Rooms and Inpatient Beds
LeanTaaS

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Assistant Nursing Director,
Oregon Health & Science University
Tyler Van Brunt
Product Manager, iQueue for Operating Rooms,
LeanTaaS
Paris Taylor
MD, Medical Director of Patient Flow UCHealth and Vice President of Clinical Affairs for the Colorado Hospital Assoc.
Darlene Tad-Y
Former Manager, OR & PACU,
Mount Nittany Medical Center
Amy Jo Steele
MSN, RN, NE-BC, OCN, CMSRN
Administrative Director, Nursing
Vanderbilt-Ingram Cancer Center
Cody C. Stansel
Manager of Business Operations, University of Utah Health
Laura Russell
MS, RN, NEA-BC,
Director of Capacity Management and Patient Representatives, UCHealth
Jamie Nordhagen
MD, EVP, Chief Transformation Officer
Community Health Network
Patrick McGill
Executive Director of Perioperative Services
Cone Health
Wayne McFatter
Executive Director of Perioperative Services
Cone Health
Sharon McCarter
Business Operations Manager, Perioperative Services, OhioHealth
Juli Kerscher
VP, Client Services - Infusion Centers, LeanTaaS
Ashley Joseph
Executive Vice President & Chief Transformation and Digital Officer, Novant Health
Steve Hess
MD, MPH, SFHM, Director, Bed Resources, Yale New Haven Hospital, Assoc. Clinical Professor, Yale Univ. School of Medicine
Dr. Robert Fogerty
MD, Executive Medical Director, Oncology Services,
St. Elizabeth Healthcare
Douglas Flora
MHA, BS, Senior Business Operations Director, University of Utah Health
Joe Falk
Senior Director for Care Management, UCHealth
Danielle Andrade
President and Chief Operating Officer, LeanTaaS
Sanjeev Agrawal
Sanjeev serves as the President and Chief Operating Officer for LeanTaaS and co-author of the book “Better Healthcare Through Math”. LeanTaaS works with over 130 health systems, including 45+ that have deployed the “iQueue” tools across their 2500+ ORs with remarkable success.
Before LeanTaaS, Sanjeev was Google’s first Head of Product Marketing, and led three successful startups - CEO at Aloqa (acquired by Motorola), VP Products & Marketing at TellMe Networks (acquired by Microsoft) and Founder & CEO at Collegefeed (acquired by AfterCollege).
Sanjeev graduated with BS and MS degrees in Electrical Engineering and Computer Science from MIT. He started his career at McKinsey & Company and Cisco Systems before joining Google. Sanjeev has been named by Becker's Hospital Review as one of the top entrepreneurs innovating in Healthcare.
President and Chief Operating Officer, LeanTaaS
Sanjeev Agrawal
After receiving his Bachelor’s degree in Economics from Boston College, Robert L. Fogerty received his MD and MPH degrees from Northwestern University and completed training in Internal Medicine at Yale New Haven Hospital. In 2011, he joined the Yale faculty as a founding member of the Academic Hospitalist Program. His academic interests include safety and quality of care in the inpatient setting and cost-effective care. In his position as Director, Bed Resources for Yale New Haven Hospital and as the Medical Director for the Capacity Coordination Center (CCC), Dr. Fogerty leads efforts to improve efficiency in care and patient flow throughout Yale New Haven Hospital and support capacity management efforts across Yale New Haven Health System. Publications include the Journal of Hospital Medicine, JAMA Internal Medicine, and The New England Journal of Medicine. He is also the co-founder and current Past-President of the Society of Hospital Medicine Connecticut Chapter.
MD, MPH, SFHM, Director, Bed Resources, Yale New Haven Hospital, Assoc. Clinical Professor, Yale Univ. School of Medicine
Robert Fogerty
Jamie Nordhagen is the Director of Patient Flow and Capacity Management at the University of Colorado Hospital. Jamie holds a Master of Science from Regis University and is a board-certified Nurse Executive. Jamie has participated in IHI’s Hospital Flow program and has been pivotal in improving hospital flow at UCHealth. Jamie is recognized as visionary healthcare executive with extensive leadership experience in developing collaborative multidisciplinary teams and highly reliable processes that facilitate high-value patient care delivery.
MS, RN, NEA-BC, Director of Capacity Management and Patient Representatives, UCHealth
Jamie Nordhagen
Ashley comes to LeanTaaS with over 20 years of service operations experience. She was integral to the early creation and building of the service operations practice at Mckinsey & Company, where she served clients in the financial services,insurance, retail and healthcare industries. For over a decade, she owned and operated a chain of service -based franchises. Ashley has a bachelor's degree from Georgia Tech and an MBA from Harvard Business School.
Vice President, Client Services – Infusion Centers, LeanTaaS
Ashley Joseph
With the exception of her first year of nursing, Sharon has been in operative services since 1983 from a staff nurse to varying levels of leadership. Currently, as the executive director, she co-manages 7 campuses, including 3 surgery centers. As the executive director she and her colleague focus on financial viability, surgical workflows, enhanced technology and the challenges faced in healthcare today.
BSN, MHA, Executive Director, Perioperative Services, Cone Health
Sharon McCarter
Assistant Nursing Director,
Oregon Health & Science University
Tyler Van Brunt
Product Manager
LeanTaaS
Paris Taylor
MD, Medical Director of Patient Flow UCHealth and Vice President of Clinical Affairs for the Colorado Hospital Assoc.
Darlene Tad-Y
Manager, OR & PACU
Mount Nittany Medical Center
Amy Jo Steele
MSN, RN, NE-BC, OCN, CMSRN
Administrative Director, Nursing
Vanderbilt-Ingram Cancer Center
Cody C. Stansel
Manager of Business Operations,
University of Utah Health
Laura Russell
MS, RN, NEA-BC,
Director of Capacity Management and Patient Representatives, UCHealth
Jamie Nordhagen
MD, EVP, Chief Transformation Officer
Community Health Network
Patrick McGill
Executive Director of Perioperative Services
Cone Health
Wayne McFatter
Executive Director of Perioperative Services
Cone Health
Sharon McCarter
Business Operations Manager, Perioperative Services, OhioHealth
Juli Kerscher
VP, Client Services - Infusion Centers
LeanTaaS
Ashley Joseph
Executive Medical Director, Oncology Services,
St. Elizabeth Healthcare
Douglas Flora
Senior Business Operations Director, University of Utah Health
Joe Falk
Senior Director for Care Management, UCHealth
Danielle Andrade
President and Chief Operating Officer, LeanTaaS
Sanjeev Agrawal
Sanjeev serves as the President and Chief Operating Officer for LeanTaaS and co-author of the book “Better Healthcare Through Math”. LeanTaaS works with over 130 health systems, including 45+ that have deployed the “iQueue” tools across their 2500+ ORs with remarkable success.
Before LeanTaaS, Sanjeev was Google’s first Head of Product Marketing, and led three successful startups - CEO at Aloqa (acquired by Motorola), VP Products & Marketing at TellMe Networks (acquired by Microsoft) and Founder & CEO at Collegefeed (acquired by AfterCollege).
Sanjeev graduated with BS and MS degrees in Electrical Engineering and Computer Science from MIT. He started his career at McKinsey & Company and Cisco Systems before joining Google. Sanjeev has been named by Becker's Hospital Review as one of the top entrepreneurs innovating in Healthcare.
President and Chief Operating Officer, LeanTaaS
Sanjeev Agrawal
After receiving his Bachelor’s degree in Economics from Boston College, Robert L. Fogerty received his MD and MPH degrees from Northwestern University and completed training in Internal Medicine at Yale New Haven Hospital. In 2011, he joined the Yale faculty as a founding member of the Academic Hospitalist Program. His academic interests include safety and quality of care in the inpatient setting and cost-effective care. In his position as Director, Bed Resources for Yale New Haven Hospital and as the Medical Director for the Capacity Coordination Center (CCC), Dr. Fogerty leads efforts to improve efficiency in care and patient flow throughout Yale New Haven Hospital and support capacity management efforts across Yale New Haven Health System. Publications include the Journal of Hospital Medicine, JAMA Internal Medicine, and The New England Journal of Medicine. He is also the co-founder and current Past-President of the Society of Hospital Medicine Connecticut Chapter.
MD, MPH, SFHM, Director, Bed Resources, Yale New Haven Hospital, Assoc. Clinical Professor, Yale Univ. School of Medicine
Robert Fogerty
Jamie Nordhagen is the Director of Patient Flow and Capacity Management at the University of Colorado Hospital. Jamie holds a Master of Science from Regis University and is a board-certified Nurse Executive. Jamie has participated in IHI’s Hospital Flow program and has been pivotal in improving hospital flow at UCHealth. Jamie is recognized as visionary healthcare executive with extensive leadership experience in developing collaborative multidisciplinary teams and highly reliable processes that facilitate high-value patient care delivery.
MS, RN, NEA-BC, Director of Capacity Management and Patient Representatives, UCHealth
Jamie Nordhagen
Ashley comes to LeanTaaS with over 20 years of service operations experience. She was integral to the early creation and building of the service operations practice at Mckinsey & Company, where she served clients in the financial services,insurance, retail and healthcare industries. For over a decade, she owned and operated a chain of service -based franchises. Ashley has a bachelor's degree from Georgia Tech and an MBA from Harvard Business School.
Vice President, Client Services – Infusion Centers, LeanTaaS
Ashley Joseph
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Designation Title Org
First Lastname
Executive Vice President & Chief Transformation and Digital Officer, Novant Health
Steve Hess
MD, MPH, SFHM, Director, Bed Resources, Yale New Haven Hospital, Assoc. Clinical Professor, Yale Univ. School of Medicine
Dr. Robert Fogerty
RN, BSN, OCN, PhD, Ambulatory Patient Care Manager, UC San Diego Health
Gabriela Lacatus
Juli Kerscher serves as a Business Operations Manager for Perioperative Services at OhioHealth and oversees the Surgery Scheduling Department. Juli is responsible for generating all department, physician, and hospital level reports related to Perioperative Services. In her role, Juli participates in system level reporting, workflow design, and supports financial and operational key initiatives. She is skilled in data analysis, project management, and operational workflow improvements. Juli holds a Masters of Science in Nursing with a concentration in Nursing Informatics from Capella University.
MSN, RN
Business Operations Manager, Perioperative Services OhioHealth
Juli Kerscher
Wayne has been in operative services at Cone Health since 1990 from a Surgical Technologist to Staff nurse, and on to varying levels of leadership. Currently, as the executive director, he co-manages 7 campuses, including 3 surgery centers. As the executive director he and his colleague focus on financial viability, surgical workflows, enhanced technology and the challenges faced in healthcare today.
RN, MSN, Executive Director, Perioperative Services, Cone Health
Wayne McFatter
25 years of nursing experience, leadership and cancer research, most recently at UCSD Moores Cancer Center Nurse Manager for the Infusion Center. She served as the San Diego ONS chapter President 2017, currently SDONS Past President 2018. Earned a PhD in Cell and Molecular Biology at University of Texas at San Antonio, followed by completion of a postdoctoral fellowship at University of Texas at San Antonio Health Science Center
RN, BSN, OCN®, PhD, Ambulatory Patient Care Manager, UC San Diego Health
Gabriela Lacatus
Cody is an Administrative Director at Vanderbilt Ingram Cancer Center in Nashville, TN with a combined total of 88 infusion chairs and 105 FTE’s in his area of responsibility. He is a veteran of the Iraq war and lives in Gallatin, Tennessee with his wife and daughter.
MSN, RN, NE-BC, OCN, CMSRN
Administrative Director, Nursing Vanderbilt-Ingram Cancer Center
Cody C. Stansel
As Medical Director of Patient Flow, she oversees efforts to optimize operational efficiency and ensure patients receive the right care, at the right time, in the right setting. She is an Associate Professor of Medicine at the University of Colorado School of Medicine (CU) where she is an academic hospitalist.
In her role with the Colorado Hospital Association, Dr. Tad-y is responsible for leading the statewide quality and safety initiatives in Colorado hospitals, oversees workforce development including physician engagement, hospital emergency preparedness and innovation. She is a faculty member of CU’s Institute for Healthcare Quality, Safety and Efficiency, authored and co-directed the quality improvement curriculum and annual pre-course for the American College of Physicians, teaches for the Quality and Safety Educators Academy and is an Assistant Editor for the Joint Commission Journal of Quality and Patient Safety. She serves on the Board for the Society of Hospital Medicine and Colorado’s state health information exchange, CORHIO.
Dr. Tad-y earned her medical degree from St. George’s University, completed Internal Medicine residency at NYU Langone Hospital – Brooklyn and hospital medicine fellowship at Johns Hopkins Bayview.
MD, Medical Director of Patient Flow at the University of Colorado Hospital.
Vice President of Clinical Affairs for the Colorado Hospital Association.
Darlene Tad-Y
As Senior Director of Care Management, Danielle oversees inpatient care management, emergency department care management, ambulatory care management, post-acute care, utilization management, and social work for UCHealth’s 12 acute hospitals. Before hospital care management, Danielle operated nursing homes in Wyoming and Colorado. Danielle received her Bachelor of Science in Nursing from Regis University, Denver, Colorado, and her Master’s in Business Administration, Healthcare Management from Western Governors University, Salt Lake City, Utah. Danielle has served on the Governor-appointed Board of Commissioners of the Veterans Community Living Centers and is the current President of Care Management Society of America, Rocky Mountain Chapter in Denver, Colorado. She is an active associate member of the Colorado Healthcare Association supporting long-term care and assisted living facilities in the state of Colorado. Danielle’s blended background in hospital and community nursing operations has led to a continuum integration focus across her scope.
MBA-HCM, BSN, RN, CCM, NHA
Senior Director of Care Management, UCHealth
Danielle Andrade
Jamie Nordhagen is the Director of Patient Flow and Capacity Management at the University of Colorado Hospital. Jamie holds a Master of Science from Regis University and is a board-certified Nurse Executive. Jamie has participated in IHI’s Hospital Flow program and has been pivotal in improving hospital flow at UCHealth. Jamie is recognized as a visionary healthcare executive with extensive leadership experience in developing collaborative multidisciplinary teams and highly reliable processes that facilitate high-value patient care delivery.
MS, RN, NEA-BC
Director of Capacity Management and Patient Representatives, UCHealth
Jamie Nordhagen
As executive vice president, chief analytics officer at Community Health Network, Dr. McGill provides oversight for the Office of Network Analytics and Analytics Center of Excellence. In addition to analytics, he leads information technology, clinical informatics, process improvement, business process center of excellence, patient experience analytics, and regulatory reporting. Most recently, he served as the senior vice president for clinical strategy, leading the product lines in the reduction of clinical variation, strategies for growth and success in value-based care. Prior, he served as the vice president of clinical transformation leading clinical improvement activities and has practiced family medicine through CHN since 2010.
Dr. McGill holds a bachelor of science degree from the University of Georgia and received his medical degree at the Medical College of Georgia School of Medicine in Augusta, GA. He completed his family medicine residency at Ball Memorial Hospital in Muncie, IN. He is board certified by the American Board of Family Medicine.
Dr. McGill has special interests in digital transformation, process automation, advanced clinical analytics, clinical decision support, office workflow efficiency and waste reduction and serves on several industry advisory boards.
MD , EVP, Chief Transformation Officer
Community Health Network
Patrick McGill
Laura Russell is the Manager of Business Operations and Surgery Scheduling at the University of Utah Health. Laura is highly skilled in financial management, data analysis, and executing successful process improvement initiatives. Laura holds a Master of Science in Health Care Management from Marymount University and a Bachelor of Science in Health Policy & Administration with a Minor in Business Administration from Penn State University.
MHA, BS
Manager of Business Operations, University of Utah Health
Laura Russell
Perioperative Business Manager
MultiCare Health System
Donna Pederson
Business Operations Manager
UCHealth
Tim Menditto
Joe Falk is the Senior Business Operations Director at University of Utah Health. With extensive experience in lean operations, strategic planning, and data analytics, he is an expert on perioperative and inpatient operations. Joe holds a Master of Health Care Administration from Washing University of Medicine and a Bachelor of Science in Community Health Education/Gerontology from Brigham Young University.
MHA, BS
Senior Business Operations Director, University of Utah Health
Joe Falk
Dr. Flora serves as the Executive Medical Director of Oncology Services and The Robert and Dell Ann Sathe Endowed Chair in Oncology at St. Elizabeth Healthcare. He was born and raised in Cincinnati, graduating from The Ohio State University College of Medicine in 1999. He has been named a Cincinnati Magazine Top Doctor in Hematology and Oncology for 16 consecutive years.
Dr. Flora is a Board Member of the American Cancer Society Regional Board and the Kentucky Society of Clinical Oncology. He also serves on many additional committees for the American Cancer Society, the American Society of Clinical Oncology, the Association of Community Cancer Centers, and the Kentucky Society of Clinical Oncology.
Dr. Flora enjoys international travel with his wife and three children in his spare time.
MD, LSSBB
Executive Medical Director, Oncology Services, St. Elizabeth Healthcare
Douglas Flora
Amy Steele, BS, RN, CNOR is the manager of both the Operating Room and Post-Anesthesia Care Unit at Mount Nittany Medical Center in State College, Pennsylvania. Mount Nittany Medical Center is a 260-bed acute care facility recognized as a 2021 Best Hospital by Newsweek.
A graduate of Penn State University, Steele has focused professionally on perioperative and perianesthesia nursing practices. An operations leader and innovator, her nursing career spans 20 years. With a keen ability to manage projects and improve workflow, processes, and logistics, Amy led implementation and development of a robotic-assisted surgery program at Mount Nittany Medical Center. In 2021 she led implementation of iQueue for Operating Rooms and Case Scheduling by LeanTaas.
Recognized for her leadership and clinical excellence, Steele received the Medical Center Patient CARE Award.
BS, RN, CNOR
Manager, OR & PACU, Mount Nittany Medical Center
Amy Jo Steele
Reigning from a small Nevada town where there are more cows than people, Tim has seven years of Perioperative Business experience ranging from community hospitals, Level 1 Trauma academic centers, and ambulatory surgical centers. In his current role with UCHealth, Tim has perioperative oversight over scheduling, operational and capital budgets, surgical service line strategic growth, billing, OR product procurement, and business intelligence.
Tim received his undergraduate degree in Public Health from Brigham Young University and earned his Master of Healthcare Administration degree from the George Washington University.
In his free time, Tim, “enjoys” training for his next triathlon or can be found hiking Colorado 14ers, camping, mountain biking, and enjoying the outdoor life Colorado has to offer.
Business Operations Manager, UCHealth
Timothy Menditto
Donna is a perioperative business manager who manages scheduling departments for five ORs at MultiCare Health. She has over 30 years of experience in the perioperative setting managing the daily business activities of the Pre Anesthesia Clinic and Surgical Services Surgery Scheduling, and patient billing. She is a Certified EPIC/OpTime operational analyst/leader who manages the build/maintenance aspects of equipment, instrumentation, and surgical procedures within the EPIC/OpTime program.
Perioperative Business Manager,
MultiCare Health System
Donna Pederson
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Designation Title Org
First Lastname
MD, MPH, SFHM, Director, Bed Resources, Yale New Haven Hospital, Assoc. Clinical Professor, Yale Univ. School of Medicine
Robert Fogerty
Product Implementation Manager, iQueue for Operating Rooms, LeanTaaS
Eric Morris
Bio coming soon
Product Implementation Manager, iQueue for Operating Rooms, LeanTaaS
Eric Morris
PE, MBA, ASQ, CSSBB
Vice President of Performance Excellence, Baptist Health
Amy Huveldt
Amy Cate Huveldt, PE, MBA, ASQ CSSBB, has been the Vice President of Performance Excellence since October 2016. Amy also worked with Baptist from 2008-2014, initially as the Director of Operational Performance Improvement, then as the System Patent Experience Officer. The years in between were spent in Denver, Colorado leading Performance Improvement with HCA. Previously, Amy was the Vice President of Quality and Patient Safety with Baptist Health Care in Pensacola. She has also led operational improvement departments at Spectrum Health in Grand Rapids, Michigan and Mayo Clinic in Jacksonville.
Before entering health care, Amy was a manufacturing and facilities engineer with Siemens. She earned her Bachelor of Science degree in Industrial Engineering from the University of Tennessee and a Masters in Business Administration from the University of Florida. Amy is an Advisory Board Fellow, lean practitioner and certified Six Sigma Black Belt with the American Society for Quality. She also serves on the board of directors for Volunteers in Medicine, a not-for-profit organization that provides health care for the working uninsured.
Amy enjoys spending time with her husband and two middle-school children traveling, serving in their church, and exploring the beautiful outdoors!
PE, MBA, ASQ CSSBB
Vice President of Performance Excellence, Baptist Health
Amy Cate Huveldt
MD, FAANS, Neurosurgeon; Executive Vice President, Chief Medical & Scientific Officer; Co-Director, Institute of Artificial Intelligence, Novant Health
Eric Eskioğlu
Eric Eskioğlu, MD is executive vice president and chief medical and scientific officer for Novant Health. In this role, he provides strategic, clinical and cultural leadership to ensure the delivery of high-quality, cost-effective and patient-centered care across Novant Health. Dr. Eskioğlu oversees all medical staff and leads the safety and quality teams and initiatives. In addition, he is the leader of 8 Novant Health Clinical Institutes as well as Co-Executive Director for Novant’s Institute of Innovation and Artificial Intelligence.
Dr. Eskioğlu joined Novant Health in 2015 as senior vice president of neurosciences. He led the expansion of the neurosciences institute across Novant Health, unifying processes and protocols to ensure a world-class experience for patients. With a history of spearheading the creation of three comprehensive stroke centers, Dr. Eskioğlu led Novant Health Presbyterian Medical Center in 2017 to become the first hospital in Charlotte, North Carolina, to earn the Advanced Comprehensive Stroke Center designation. With this designation, Novant Health joined an elite group of healthcare systems, including Johns Hopkins, Kaiser Permanente, and Mayo Clinic as one of only a few healthcare systems in the country to have two robust Advanced Comprehensive Stroke Centers – Novant Health’s other being Novant Health Forsyth Medical Center in Winston-Salem, North Carolina.
Before joining Novant Health, Dr. Eskioğlu worked at Physicians Regional Healthcare System in Naples, Florida and served as the executive medical director for the Comprehensive Stroke Center and as the medical director of the neurovascular stroke institute and the Neurointensivist care unit. While in these roles, he led the development of the system’s neurosciences initiative and the establishment of the only comprehensive stroke center in southwest Florida. Despite starting from scratch, he created a regional referral center for complex neurological conditions in only 18 months. Dr. Eskioğlu has also served as the medical director for endovascular/vascular neurosurgery with Cerebrovascular Specialists of Florida, Lee Health in Fort Myers, Florida. Other roles include assistant professor of neurological surgery and assistant professor of neurosurgery and radiology at Vanderbilt University Medical Center in Nashville, Tennessee.
His work experience includes being a neurosurgeon at hospitals in Florida, Georgia, and Tennessee. He also is widely published in multiple peer-reviewed scientific journals in the area of cerebrovascular surgery.
Before his career in medicine, Dr. Eskioğlu worked as an aerospace engineer at the Allied-Signal Aerospace and Boeing, where he participated in Six Sigma and research teams in charge of developing new power sources for the new generation of aircraft. He continues to apply his engineering background in efforts to streamline healthcare, decrease errors, and improve patient satisfaction. He is passionate about data analytics and artificial intelligence in healthcare applications.
Dr. Eskioğlu earned his medical degree from the University of Kansas and completed a two-year fellowship at the National Institutes of Health with Pfizer Clinical Research Scholars program, as well as an endovascular/vascular neurosurgery fellowship at the University of Florida. At Vanderbilt University Medical Center, he completed his neurosurgical residency training. Dr. Eskioğlu also earned a bachelor’s degree in aerospace and mechanical engineering from the University of Arizona. He is married and has three children.
M.D., FAANS
Neurosurgeon; Executive Vice President, Chief Medical & Scientific Officer; Co-Director, Institute of Artificial Intelligence, Novant Health
Eric Eskioğlu
MSN, ANP-BC, Director of Clinical Services, SSM Health
Melanie Maze
MHA, Administrator, Oncology Outpatient Operations,
SSM Health
Shannon Veltrop
As Administrator for Outpatient Oncology Operations at SSM in St. Louis, MO, Shannon Veltrop oversees operations for the oncology service line which includes breast radiology services, hospital outpatient radiation therapy and infusion services and medical, radiation and surgical oncology physician clinics at five hospital across the service area.
Ms. Veltrop has worked in healthcare for over 25 years and specifically in oncology for the past 20. Before joining SSM, Ms. Veltrop’s experience includes healthcare mergers and acquisitions while working for a practice management company and financial oversight, as the Controller, for the first free-standing cancer center in St. Louis County. She also has extensive revenue cycle experience from these roles and as a previous manager at a healthcare billing provider.
Ms. Veltrop holds a bachelor’s degree in business administration/accounting from Southeast Missouri State University, a Master of Healthcare Administration from Webster University and is a certified as a public accountant.
MHA
Administrator, Outpatient Oncology Operations, SSM Health
Shannon Veltrop
MBA, FCHIME, FHIMSS, CHCIO
Senior Vice President and Chief Digital and Information Officer,
Baptist Health
Aaron Miri
Aaron Miri joined Baptist Health as the Senior Vice President and Chief Digital and Information Officer in 2021. In this position, he is responsible for creating the future of Baptist Health from an information technology perspective, with an emphasis on digital strategy, innovation, cybersecurity, and integration of technology across the enterprise.
Miri has more than 20 years of health care and technology experience. Prior to joining Baptist Health, Miri served as the Chief Information Officer for The University of Texas at Austin, Dell Medical School and UT Health Austin (Texas). His roles prior to UT Austin include Chief Information Officer for Imprivata, a health care IT company based in Boston, Massachusetts; Chief Information Officer for Walnut Hill Medical Center in Dallas, Texas; and Chief Technology Officer for Children’s Health System of Texas in Dallas.
Miri received his MBA with distinction from the University of Dallas, and his Bachelor of Science in Management Information Systems from the University of Texas at Arlington. He is a Certified Healthcare Chief Information Officer (CHCIO) through the College of Healthcare Information Management Executives, a distinguished Fellow with the Health Information Management Systems Society (FHIMSS), a distinguished Fellow with the College of Healthcare Information Management Executives (FCHIME), and he is a Project Management Professional (PMP) with the Project Management Institute.
Miri is a nationally recognized 2021 “CIOs to Know” by Becker’s Hospital Review, 2020 Healthcare Hero’s Awardee from CHIME, 2019 Constellation Research Business Transformation 150 award recipient and was honored with the 2016 Computerworld Premier 100 Technology Leaders award. In January 2022, Miri joined The College of Healthcare Information Management Executives (CHIME) Board of Trustees.
In 2020, The United States Senate appointed Miri for a second term to the Health and Human Services, federal Health IT Advisory Committee (HITAC) where he serves as co-chairman. In 2016, The Obama Administration appointed Miri to serve on the Health IT Policy Committee established under the American Recovery and Reinvestment Act of 2009. He is an advisor to the National Academy of Medicine and serves on many not-for-profit boards.
MBA, FCHIME, FHIMSS, CHCIO
Senior Vice President and Chief Digital and Information Officer, Baptist Health
Aaron Miri
Bio coming soon
Product Manager, iQueue for Operating Rooms, LeanTaaS
Paris Taylor
MD, MPH
Product Implementation Manager, iQueue for Inpatient Beds, LeanTaaS
Vivek Karun
MD, FHM, Director Client Services, iQueue for Inpatient Beds, LeanTaaS; Associate Clinical Professor, UCSF School of Medicine
Pallabi Sanyal-Dey
Dr. Pallabi Sanyal-Dey is Director of Client Services for iQueue for Inpatient Beds and is an Internal Medicine boarded physician who was the Director of Clinical Operations for Division of Hospital Medicine and physician advisor for Clinical Documentation and Integrity within the UCSF Medical System at San Francisco General Hospital for the past few years. Dr. Sanyal-Dey earned her Bachelors in Neuroscience at MIT followed by her medical degree from the University of Vermont. Her internal medicine residency and chief year were at Scripps Green, after which she joined UCSD as faculty. Dr. Sanyal-Dey maintains her visiting associate faculty position at UCSF and joined LeanTaaS in early 2020 where she partners with hospitals and health systems to successfully adopt iQueue for Inpatient Beds for ideal optimal bed capacity management.
MD, FHM
Director Client Services, iQueue for Inpatient Beds, LeanTaaS; Associate Clinical Professor, UCSF School of Medicine
Pallabi Sanyal-Dey
Dr. Vivek Karun is the Product Implementation Manager for iQueue for Inpatient Beds and has a background in General Surgery from the Cleveland Clinic. Dr. Karun earned his Bachelors in Biomedical Sciences at Texas A&M followed by his medical degree from Baylor College of Medicine. His general surgery residency was at the Cleveland Clinic, and he earned his Masters in Public Health from Harvard. He has since joined LeanTaaS in mid 2021 where he partners with hospitals and health systems to successfully adopt iQueue for Inpatient Beds to optimize patient throughput with the use of technology to power process redesign and proactive capacity management.
MD, MPH
Product Implementation Manager, iQueue for Inpatient Beds, LeanTaaS
Vivek Karun
Melanie Maze is a board certified adult nurse practitioner, and Director of Clinical Services for SSM Health/Cancer Care. She currently oversees the medical oncology, infusion services, and Radiation Therapy services at 3 cancer center locations.
Melanie received her nursing degree from St. Luke’s Hospital School of Nursing and her BSN/MSN degree from the University of Missouri-St. Louis. She also has a BS in Health Arts from the University of St. Francis in Joliet, Illinois. She has 40 years of oncology nursing experience that includes Case Management, Stem Cell Transplant, Research Coordinator, and Nursing Management as well as working as a provider as an NP.
She is a proponent of Standardization of Nursing Practice and Infusion room Optimization, and sits on numerous committees and workgroups to help promote clinical excellence and nursing practice in the Oncology setting.
MSN, ANP-BC
Director of Clinical Services, SSM Health
Melanie Maze
Founder and Chief Executive Officer, LeanTaaS
Mohan Giridharadas
Mohan Giridharadas is the Founder & CEO of LeanTaaS, a 300-person healthcare analytics company headquartered in Silicon Valley.
Prior to starting LeanTaaS in 2010, Mohan was a senior partner at McKinsey & Company. During his 18-year tenure at McKinsey, Mohan led the Lean Manufacturing and Lean Service Operations Practice in North America and for the Asia-Pacific Region while based out of Sydney and Singapore. He was also on the committee responsible for evaluating candidates for election to the worldwide partnership of the Firm.
Mohan holds an MBA from Stanford University, an MS in computer science from Georgia Tech and a B. Tech in electrical engineering from IIT Bombay. He has been a member of the Continuing Studies faculty at Stanford University and the MBA faculty at the Haas School of Business at the University of California Berkeley where he taught classes on the application of lean principles to achieve excellence in service operations.
Founder and Chief Executive Officer, LeanTaaS
Mohan Giridharadas
Research Director,
KLAS Research
Niel Oscarson
Niel Oscarson has worked with KLAS for 5 years. He currently leads the strategy and research in key healthcare segments such as ERP, physician and nurse scheduling, credentialing and healthcare optimization. Previous to his current role he led the KLAS investment insights business line. His career has been spent in customer experience measurement and improvement. His primary goal is to continue to help healthcare organizations with operational challenges and to help them leverage key technology partners.
Research Director
KLAS Research
Neil Oscarson
Vice President, Client Services, iQueue for Operating Rooms and Inpatient Beds, LeanTaaS
Ashley Walsh
Prior to joining LeanTaaS, Ashley was a perioperative business manager at UCHealth’s Metro Denver campus. She obtained her BS in Health Science from Truman State University and her MS in Health Administration from Maryville State University.
Now as the Vice President of Client Services at LeanTaaS, Ashley leads collaborative efforts with more than 30 healthcare organizations to develop, introduce and implement high-ROI predictive analytics solutions that help increase patient throughput, improve satisfaction for both patients and staff, optimize resource utilization, and reduce service delivery costs. Overseeing both the Operating Room and Inpatient Beds product sales and implementations, Ashley was especially instrumental in the development and advancement of the iQueue for Operating Rooms product. Ashley frequently shares her expertise and learnings at perioperative events.
Vice President, Client Services, iQueue for Operating Rooms and Inpatient Beds, LeanTaaS
Ashley Walsh

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LeanTaaS Announces Transform Hospital Operations Virtual Summit Featuring Keynote from Healthcare Expert Dr. Scott Gottlieb
LeanTaaS, Inc., a leading Silicon Valley based technology innovator that transforms core processes to improve...
Health systems, hospitals, and other facilities are at an inflection point.
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During a recent interview, Angela Yochem, executive vice president and chief transformation and digital officer ...
Innovation before, during and after COVID-19: 4 Qs with Novant Health's digital transformation leader Angela Yochem
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Learn how to optimize hospital operational performance using AI and Analytics at LeanTaaS’ Transform Virtual Summit
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© 2021 LeanTaaS
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© 2021 LeanTaaS
Contact Us
Are you a healthcare leader looking to optimize capacity in your OR, inpatient beds, or infusion center? Block your...
Learn how to optimize hospital operational performance using AI and Analytics at LeanTaaS’ Transform Virtual Summit
During a recent interview, Angela Yochem, executive vice president and chief transformation and digital officer ...
Innovation before, during and after COVID-19: 4 Qs with Novant Health's digital transformation leader Angela Yochem
Health systems, hospitals, and other facilities are at an inflection point.
Providers have already created strategies to navigate care operations...
Virtual event will showcase the future of healthcare operations today
LeanTaaS, Inc., a leading Silicon Valley based technology innovator that transforms core processes to improve...
LeanTaaS Announces Transform Hospital Operations Virtual Summit Featuring Keynote from Healthcare Expert Dr. Scott Gottlieb
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Dec 7
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Dec 8
Speakers
Mohan Giridharadas
Founder and Chief Executive Officer, LeanTaaS
Hospital Operations Virtual Summit
Sanjeev Agrawal
President and Chief Operating Officer, LeanTaaS
Digital Transformation is a requirement and not a luxury for hospitals to flourish and stay competitive
December 7-8, 2021 | 10:30 AM CT - 2:30 PM CT
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Angela Yochem
EVP Chief Transformation and Digital Officer, Novant Health
Matt Ruby
MHA, Director, Business Operations Surgical Services, Northwestern Memorial Hospital
Sanjeev Agrawal
President and Chief Operating Officer, LeanTaaS
Dr. William Marx
Hospital Director of Hospital Administration, SUNY Upstate
Copyright © 2021 Becker's Healthcare. All Rights Reserved.
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Moderated by Molly Gamble, Vice President of Editorial, Becker’s Healthcare
Perspectives on Optimizing Asset Utilization in Healthcare
11:00 AM CT
Mohan Giridharadas
Founder and Chief Executive Officer, LeanTaaS
Suzanne Burke
Nurse Manager, Michigan Medicine
Dr. Binesh Patel
MD, CMO McLaren Health
Plenary Session
FIRESIDE CHAT
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About the Event
The past year has been historically disruptive for healthcare, and hospitals and health systems were especially hard hit. Effectively managing schedules and maximizing capacity in the OR, infusion centers and inpatient bed units has become more important than ever. As an industry, we must rely on predictive analytics tools to help providers manage these critical resources smoothly, efficiently and according to cutting-edge lean principles.
Join health system executives, LeanTaaS leadership, and industry SMEs to discuss optimizing capacity management both now and in the future. Learn how health systems all across the US use AI and both predictive and prescriptive analytics tools to transform their processes and create significant, lasting improvements in their outcomes.
11:30 AM CT
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Health System Impact Stories
Dec 8
Dec 7
12:30 PM CT
Health System Impact Stories
Lisa Stump
CIO & SVP of Yale New Haven Health & Yale School of Medicine
Investing for enterprise impact: How Yale New Haven Health is scaling AI across their system
Plenary Session
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11:30 AM CT
Angela Yochem
EVP Chief Transformation and Digital Officer,
Novant Health
Lisa Stump
CIO & SVP of Yale New Haven Health & Yale School of Medicine
Isobel Handler
Director Operational Intelligence, UCHealth
Ashley Joseph
Vice President, Client Services – Infusion Centers, LeanTaaS
Robert Fogerty
MD, MPH, SFHM, Director, Bed Resources, Yale New Haven Hospital, Assoc. Clinical Professor, Yale Univ. School of Medicine
Ashley Walsh
Operating Rooms and Inpatient Beds, LeanTaaS
Rebecca "Becky" Duchman
MSN, MA, RN, NEA-BC, Director Ambulatory Infusion/Treatment Services, Nebraska Medicine
1:30 PM CT
Operating Room Showcase
Title
Presenter
Staffing Optimization: Dynamically flexing OR capacity to match staffing, anesthesia, and resource constraints
Alex Williams
Product Implementation Specialist, iQueue for Operating Rooms
Next-level Scheduling: Creating even more open time, a new way of confidently leveraging predictions to optimize case scheduling
Jon Peterson
Business Manager, Surgical Services
WakeMed Health and Hospitals
Raleigh Campus
Collectable Time:
Far more actionable than Block Utilization Percentages
Matt Ruby, MHA
Business Operations Director
Surgical Services
Northwestern Memorial Hospital
Using predictive and prescriptive analytics for improved inpatient bed capacity management
System Level Bed Management Patient Level prediction to drive discharge effectiveness
Title
Presenter
Inpatient Beds Showcase
1:30 PM CT
Pull vs Push: Rethink the way you do nurse assignments
Ashley Joseph, VP of Client Services, iQueue for Infusion Centers
Empowering Executives to Act: How to Deliver the Right Data for Decision Makers
Title
Presenter
Infusion Showcase
1:30 PM CT
Brian Shields, CPPS, Manager of Performance Improvement, UCHealth
Vivek Karun, Product Implementation Manager, iQueue for Inpatient Beds
Oncology Pharmacy challenges and why technology solutions are needed
Andre Harvin, Director of Oncology Pharmacy, Cone Health
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Jamie Nordhagen, MS, RN, NEA-BC, Director of Capacity Management and Patient Representatives, UCHealth
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How McLaren Health is transforming its OR operations
Dr. Binesh Patel
MD, CMO McLaren Health
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Powering OR Performance with Data: Lessons from the frontline
Matt Ruby MHA Dir., Business Operations Surgical Services, Northwestern Memorial Hospital
Title
Speaker
Operating Room Breakouts
12:30 PM CT
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How Nebraska Medicine kept infusion center wait times under 10 minutes while growing volume
Suzanne Burke
Nurse Manager, Michigan Medicine
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Rebecca "Becky" Duchman
MSN, MA, RN, NEA-BC, Director Ambulatory Infusion/Treatment Services, Nebraska Medicine
How Michigan Medicine Unlocked 8% higher volume with 20% fewer Chairs during COVID
Title
Speaker
Infusion Breakouts
12:30 PM CT
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Inpatient Bed Capacity Management: Unlock Bed Capacity and Reduce LOS
Isobel Handler, Director Operational Intelligence, UCHealth
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Robert Fogerty, MD, MPH, SFHM, Dir., Bed Resources, Yale New Haven Hospital, Assoc. Clinical Professor, Yale Univ. School of Medicine
Achieving Optimal Patient Flow and Bed Capacity: What Really Affects Change?
Title
Speaker
Inpatient Beds Breakouts
12:30 PM CT
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Dr. William Marx
Hospital Director of Hospital Administration, SUNY Upstate
How SUNY Upstate is Transforming OR Operations Using Predictive Analytics
Title
Speaker
1:30 PM CT
1:30 PM CT
1:30 PM CT
Future of capacity management using next generation of predictive analytics & digitization
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Emily McCambridge Kowalski, MHA
Patient Access Operations Manager
Infusion, Clinical Trials Unit, Hematology Clinics
Seattle Cancer Care Alliance
How Seattle Cancer Care Alliance is Transforming Infusion Operations Using Predictive Analytics
Barbara Walters, MSA, PMP
S.r Project Manager, University of Michigan Rogel Cancer Center
Barbara Walters, MSA, PMP
S.r Project Manager, University of Michigan Rogel Cancer Center
Barbara Walters
MSA, PMP
Senior Project Manager, University of Michigan Rogel Cancer Center
Suzanne Burke
Nurse Manager, Michigan Medicine
Scott Gottlieb
MD
Better Healthcare through Better Math: Preparing for the Future
Keynote
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10:30 AM CT
Dr. Robert Groves
Executive Vice President and Chief Medical Officer, Banner | Aetna
Mohan Giridharadas
Founder and CEO of LeanTaaS
Building operational agility:
How leaders can turn pandemic resource management lessons into building blocks for future success
Thought Leadership Panel
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2:30 PM CT
Scott Gottlieb
MD, WWSG
Rebecca "Becky" Duchman, MSN, MA, RN, NEA-BC, Dir. Ambulatory Infusion/Treatment Services, BMT & Apheresis Program, Nebraska Medicine
Rebecca "Becky" Duchman, MSN, MA, RN, NEA-BC, Dir. Ambulatory Infusion / Treatment Services, BMT & Apheresis Program, Nebraska Medicine
Brian Shields
CPPS, Manager of Performance Improvement, UCHealth
Scott Gottlieb, M.D.
featuring
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Learn how leading health systems employ AI and advanced analytics to transform their processes and drive powerful outcomes for patients and providers.
Brenda Brown, Administrative Dir., Ambulatory Infusion, MD Anderson Cancer Center